Testimonials

Real feedback from local clients.

We’re a St. Charles-based tech support team serving homes and small businesses across the St. Louis metro. Here’s what customers share after we visit, fix, and explain the work.

Recent reviews

Mike G.

5.0 / 5

Brett was very helpful and knowledgeable in answering my many questions about Windows 11 and the computer. He spent a lot of time explaining to me how various items worked and how to use them properly. I will certainly use his skills again.

Bob R.

5.0 / 5

Can't say enough from this company. Beyond what I was expecting. Not only did he fix our needs but showed us. Added extra support and upgrades. What not to and to do. Highly recommend Redbird Tech.

Lucy D.

5.0 / 5

Brett of Redbird Tech Crew could not have been nicer, more efficient or more effective in fixing my HP PC this afternoon. I highly recommend him to anyone who needs fast, proficient and professional service.

Jeanette H.

5.0 / 5

Brett was the perfect tech guy for us. Great communicator, prompt, incredible expertise, fair in his charges, and patient in explaining the difficult stuff. He cleared up issues with our printer and computer quickly and we moved on to other minor stuff with phones and iPads. We have been looking for a person with his knowledge for a long time. He was referred to us by a neighbor, and we could not be happier!

Gary C.

5.0 / 5

Redbird Tech Crew provided the BEST in-home tech support we have EVER had! The owner, Brett Pick, was very professional while also being extremely personable. The cost of his services was reasonable and he didn't try to interest us in things we didn't need to have accomplished. The experience was a true delight!

Mark L.

5.0 / 5

So glad I called them. Great service. Very helpful. Explained everything to me. Highly recommend.

Carole D.

5.0 / 5

Brett with Redbird Tech Crew was awesome! He responded quickly to my request for an appointment. He kept me informed of his schedule and arrival. He was very knowledgeable about diagnosing the issue with my desktop PC and extremely helpful with getting it back up and running. Highly recommend!

Barry H.

5.0 / 5

Brett fixed my printer issue in minutes. He also showed me simple preventative methods to perform so that this problem never happens again. I am very pleased and will use him again.

Ryan B.

5.0 / 5

Great service and responsiveness from Brett! They are local to St. Louis versus a call center out of the country. I had an in-home visit and will use again for a few other tech issues and setups. Highly recommend.

Jesse S.

5.0 / 5

Brett, the owner of Redbird, is an awesome person to work with. He took many questions before I even set an appointment. Can’t say enough good about him. Only person I would trust to aid in tech.

Randall M.

5.0 / 5

Brett thank you for fixing my computer. Highly recommend, thanks again.

Derek B.

5.0 / 5

Redbird Tech Crew was prompt, professional, and courteous. I will be recommending Brett to family and friends.

Chang L.

5.0 / 5

Excellent service with reasonable price. Brett was very friendly and knowledgeable. I highly recommend Redbird Tech Crew for any kind of tech service :)

Don S.

5.0 / 5

As a former CIO I understand the importance of remote support. Our digital world continues to evolve and expand. Support can be very challenging but they provided exceptional support and Bret was on top of his game. He understands technology but even more customer support! Highly recommend!

Ron M.

5.0 / 5

Highly recommend this service. Completely built home computer for me that greatly surpasses what I could get at comparable price in any of the local businesses. Came to my home and installed it and made sure everything was working as expected and explained everything to me in a manner that I could understand. Assured me that they will stand behind it and assist with any future problems I might encounter.

Kim P.

5.0 / 5

Great experience with this new company that I just found out about. Give them a try.

Miguel B.

5.0 / 5

Redbird Tech Crew did an outstanding job! Brett diagnosed and fixed my computer issues efficiently and walked through everything he was doing. Very professional, honest pricing, and excellent communication from start to finish. I’m really happy with the service and will definitely use Redbird Tech Crew again. Highly recommended!!

Violet B.

5.0 / 5

Brett was super helpful and knowledgeable with home wifi. He got me set up with a new router which has been working great!

Robert W.

5.0 / 5

I used Redbird Tech Crew to help solve an issue with one of the kids' tablets and they were fast, professional, and priced fairly. The best part was that while he was here he also fixed an issue I had getting some of out of town sports games on the TV. He walked me through everything so tha I would be able to do it on my own from here on out. 5 stars would definitely recommend.

Kyle P.

5.0 / 5

Easy to work with an extremely knowledgeable. Called ahead to diagnose my problem and we scheduled a date to come out. Arrived on time and was able to fix my problem. Highly recommend.

Marissa H.

5.0 / 5

Really easy to work with and was able to answer my questions and fix my issue really quickly. I really appreciated how he took the time to explain things to me. I'll definitely use them again.

Brian B.

5.0 / 5

Excellent service at a great price! Brett fixed my PC quickly. I couldn’t be any happier with his work.

Michael H.

5.0 / 5

I can always count on Red Bird Tech Crew to perform the task professionally and very detailed with very competitive pricing thank you so much

Muy M.

5.0 / 5

Great service with prompt times, competitive pricing, and professional acumen!

Benjamin H.

5.0 / 5

Highly recommended! Redbird Tech came by and set up my wi-fi in a single afternoon. Better service than Geek Squad at a better price - you can't go wrong!

Kathy S.

5.0 / 5

Great Service!! Will definitely use them again!

Jeremy K.

5.0 / 5

Redbird Tech fixed my problem quicker than expected. The technician was friendly and knowledgeable. Would definitely recommend them!

Jeramie F.

5.0 / 5

Redbird Tech Crew helped me set up both of my businesses. I couldn’t have done it without them. POS system, shipping software, wifi, printers, computers. They handled it all.

Vanessa C.

5.0 / 5

Technician very professional in diagnosing problem with computer which turned out to be monitor not displaying. In meantime had ordered new computer bundle and he was able to install new monitor on old system as well as installing the new computer system. This all done in a timely manner as well as answering any questions that I had in a very down to earth understanding. Would definitely recommend his services and would use again for future needs.

Norel P.

5.0 / 5

What a delightful experience. I had Brett in to resolve some printer issues. From my first phone contact thru the visit it was a flawless experience. Very professional arrived on time, quickly solved the issues we were having. Took additional time to explain how to perform the tasks we were interested in. Brett makes the big stores look like a waste of time and money!

Clear communication

We explain what we’re fixing, why it matters, and what it will cost before the work starts.

Respect for your time

Visits are focused and efficient so you’re not stuck waiting or guessing about next steps.

Practical fixes

We aim for stable, realistic solutions—no upsells or jargon-heavy recommendations.

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