Services & Pricing
On-site tech help for home & small business.
These are our standard services and starting prices for visits in the St. Louis metro area. Final pricing may vary a bit based on complexity, but this gives you a clear ballpark before you book. When you combine multiple services or devices in the same visit, additional items are discounted as add-ons.
Residential & Home Office
Data Backup & Transfer Solutions
Move or back up your important files, photos, and documents between computers, external drives, NAS, or cloud services. Pricing is per ~250 GB block of data: typical home photo/doc libraries fit into one block, heavier collections (large video libraries, multiple drives, etc.) may use multiple blocks. We verify copied data and can set up ongoing backups.
General Computer Support & Tune-Up
Everyday tech help plus a performance tune-up. Great for annoying issues, small software problems, and general cleanup. Includes basic performance optimization, software updates, junk and startup cleanup, browser tidying, and time to answer your tech questions.
Home Printer Setup & Repair
Set up or troubleshoot home printers and multi-function devices. Covers unboxing and installation, USB or Wi-Fi setup, driver and utility installs, printer sharing from multiple devices, common print-quality problems, jam/feeding issues, and basic maintenance and cleaning.
Media Server Setup
Set up or tune a media server so your movies, shows, and music stream cleanly to your devices. Supports Plex, Jellyfin, Emby, Kodi, and similar platforms. Includes installing or updating the server software, organizing libraries, optimizing basic transcoding settings, and connecting TVs/streaming devices in your home.
New Computer Setup & Optimization
Unbox, fully set up, and optimize a new desktop or laptop so it’s fast, secure, and ready to use. Includes account setup, removing bloatware, installing updates and drivers, core apps (browser, office, etc.), connecting to Wi-Fi and printers, and basic performance/privacy tuning. Works for both store-bought systems and Redbird custom PCs.
Premium Mesh Wi-Fi Installation
Full-home mesh Wi-Fi setup and optimization for strong coverage throughout your house. We place mesh nodes, configure the system, secure your wireless networks, connect key devices (PCs, TVs, smart home gear), and show you how to use the app to manage and monitor your network.
Smart Home & Entertainment Setup (TVs/IoT/Streaming)
Make your TV, streaming devices, and smart gadgets all work together smoothly. Ideal for rooms with a TV plus a few devices (streaming box, soundbar, console, etc.). We sign into apps, organize inputs and remotes, connect voice assistants, integrate smart lights/plugs/thermostats, and can tie in media servers like Plex, Jellyfin, Emby, or Kodi at a basic level.
Smart Home Security Install (Cameras/Locks/Security Systems)
Install and configure supported smart cameras, video doorbells, smart locks, and basic DIY security kits (non-electrical wiring only). Pricing is per security device we install or fully configure. Includes mounting where possible, Wi-Fi and app setup, tuning motion zones and alerts, and a walkthrough of how to use everything.
Standard Network & Wi-Fi Service
Fix slow, unreliable, or confusing home Wi-Fi and basic networking issues. Includes router/modem setup or replacement, configuring additional access points or extenders when needed, basic Ethernet and switch setup for a handful of devices, firmware and security updates, and diagnosing dead spots or slow rooms.
System Repair & Security Restoration
Fix serious slowdowns, crashes, or infections and lock your system back down. Includes deep malware/virus scans and removal with trusted tools, repairing or reinstalling the operating system when needed, checking drive health, cleaning up disk space, and tightening security and update settings.
Business Infrastructure & Projects
Advanced Server / NAS / Starlink Setup
Deploy or troubleshoot small-business servers, NAS appliances, or Starlink internet. Includes initial setup, creating shared folders, mapping drives on workstations, basic access permissions, setting up remote access/VPN when appropriate, and high-level backup and security recommendations.
Business Printing & Scanning Solutions
Deploy or troubleshoot business-grade printers and multi-function devices. Pricing is per printer/MFP. Includes network printer setup, driver and print-queue configuration, scan-to-email or shared folder setup (when supported), default settings (duplex, trays, color/B&W), and basic staff training.
Microsoft 365 / Google Workspace Setup
Set up or clean up your business email and productivity platform. Includes user and mailbox setup, shared mailboxes or groups, basic security and compliance settings, and simple policies so everything is consistent and documented.
Multiple Workstation Deployment
Roll out several new desktops or laptops at once with consistent, professional configuration. Pricing is per block of up to 3 workstations (for example, 1–3 PCs = 1 unit, 4–6 PCs = 2 units, etc.). We standardize accounts and security, install required business apps, join systems to network resources, and document the rollout for the business owner.
Network Closet Cleanup / Cable Management
Clean up and stabilize a small-business network closet or rack so it’s reliable and understandable. Includes basic cable management and labeling, organizing modem/firewall/switches, tidying patch panels, and providing simple documentation of what is plugged in where.
On-Site IT Health Check
A high-level IT health check for your small business. We review workstations, networking, backups, printers, and basic security, then provide a plain-English summary and prioritized recommendations so you know what’s in good shape and what needs attention.
POS & Retail Station Setup
Set up point-of-sale and checkout stations for small businesses. Pricing is per POS station. Includes assembling hardware (tablet, stand, cash drawer, receipt printer, barcode scanner), connecting payment terminals and network, configuring POS software (such as Square), basic item/tax setup, and staff training on everyday use.
Remote & Other
Other / General Tech Help
Catch-all service for tech issues that don’t fit any of the other categories. We’ll scope it out and let you know how it fits into pricing before we get too far.
Remote Support Session
Short remote support session for quick issues that don’t require a full on-site visit. Great for minor software help, email issues, or troubleshooting problems while you’re at your computer.
Prices are for on-site visits and include travel within our standard service area. Large projects (multi-site networking, full office rollouts, etc.) may be quoted separately. Data backup and transfer is priced per ~250 GB block of data; multiple workstation deployments are priced per block of up to 3 PCs. When you add multiple services or extra devices in the same visit, additional units are discounted from their standalone price.