Privacy Policy

This privacy policy applies to the Redbird Tech Crew website and the Redbird Tech Crew mobile application.

Redbird Tech Crew, LLC (“we”, “our”, “us”) provides onsite and remote technical support, consulting, and custom PC services throughout the St. Louis area. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

• Contact information (name, email, phone, address)
• Appointment details and service notes
• Device information you provide voluntarily
• Website usage data (basic analytics)

How We Use Your Information

• To communicate with you about appointments
• To provide onsite or remote technical services
• To send confirmations, updates, or invoices
• To improve our website and service offerings

How We Protect Your Data

We do not sell your personal information. We share information only with service providers needed to operate the business, communicate with you, schedule work, process payments, protect the service, and understand website performance. Access is limited to authorized personnel and providers with a business need for the information.

Third-Party Services

We use service providers for functions such as email delivery, calendar scheduling, maps and address validation, customer chat, analytics and advertising measurement, authentication, notifications, and payment links. These may include Google services, Crisp, Square, and our email and notification providers. They receive only the information needed to provide their function.

Cookies, Local Storage, and Analytics

We use essential cookies for account and administrative sign-in and temporary browser storage to carry booking details to the confirmation page. Analytics and advertising tools may use cookies or similar technology to measure page visits, website performance, and completed booking requests. We do not send names, email addresses, phone numbers, or street addresses in analytics events. Chat tools may set their own cookies when used. You can limit non-essential cookies through your browser settings, although some account or chat features may not work as expected.

Your Rights

You may request to update or delete your information at any time. Users may request deletion of their account and associated data through the account deletion request page or by emailing support@redbirdtechcrew.com.

Contact Us

For privacy-related questions, contact us at: support@redbirdtechcrew.com