Redbird Care Basic
$99.00 · 1 year
- On-site visits included: 1
- Remote sessions included: 1
- Extra service discount: 10%
Redbird Care
Ongoing support plans for existing customers.
Redbird Care helps you save on follow-up support after your first completed service. Plans include a set number of on-site visits, remote sessions, and a discount on additional work during the plan term.
Redbird Care is offered only after a completed service or custom PC job. New customers should start with a regular appointment first.
Redbird Care Plus
$149.00 · 1 year
- On-site visits included: 2
- Remote sessions included: 2
- Extra service discount: 20%
Redbird Care Pro
$249.00 · 2 years
- On-site visits included: 4
- Remote sessions included: 4
- Extra service discount: 20%
How it works
- 1. Complete your first Redbird service or custom PC job.
- 2. If you want ongoing support, choose the Redbird Care plan that fits your needs.
- 3. We add it to your account so your benefits are ready for future visits and remote help.
How covered visits are counted
- Included onsite visits are for one primary issue per visit.
- If you request multiple services in one visit, one eligible service (up to $129) is covered at $0. Additional services in that same visit use the regular 40% add-on discount.
Example: computer repair + smart lights + printer setup in one visit. The highest-priced eligible service (up to $129) is covered by plan, the other two are billed with the 40% add-on discount, and it counts as one included visit.
Questions about which plan is best for your setup? Call or ask during your next visit and we'll walk through it with you.