Redbird Care Basic
$99.00 · 1 year
- Included onsite visits: 1
- Included remote sessions: 1
- Additional service discount: 10%
Redbird Care
Optional support plans for existing customers.
Redbird Care is a post-service add-on for customers who have already completed an appointment or custom PC job with us. It is not sold as a first-time purchase and there is no public self-checkout.
Plans are offered only after completed service. If you are a new customer, book your first visit and we can discuss options after the job is complete.
Redbird Care Plus
$149.00 · 1 year
- Included onsite visits: 2
- Included remote sessions: 2
- Additional service discount: 20%
Redbird Care Pro
$249.00 · 2 years
- Included onsite visits: 4
- Included remote sessions: 4
- Additional service discount: 20%
How it works
- 1. Complete a Redbird Tech Crew service or custom PC job.
- 2. We review whether a plan is a good fit based on your setup and support needs.
- 3. If you choose to add a plan, we attach it to your completed job from our internal admin workflow.
How included visits are applied
- Included onsite visits are for one primary issue per visit.
- If you request multiple services in one visit, one eligible service (up to $129) is covered at $0. Additional services in that same visit use the regular 40% add-on discount.
Example: computer repair + smart lights + printer setup in one visit. The highest-priced eligible service (up to $129) is covered by plan, the other two are billed with the 40% add-on discount, and it counts as one included visit.