Service detail

Password and account help that is secure.

Reset, recover, and secure your logins.

If you are locked out of email, apps, or devices, we help you regain access securely and set up reliable recovery.

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Secure password resets and recovery.

Device sign-in troubleshooting.

Guidance on password managers.

Common requests

Forgotten email password

We guide recovery steps and set up secure options.

Locked out of a device

We verify account settings and restore access.

Multiple accounts not syncing

We align logins and fix authentication issues.

What we do

Password reset guidance and account recovery.
Two-factor authentication setup.
Password manager recommendations and setup.
Account cleanup for old or unused logins.

What we do not do

We do not bypass security controls.
We do not store your passwords.
We do not access accounts without permission.

What it costs

Most account resets fit within a standard visit. Complex account recovery may require additional time.

What to expect

1We review which accounts need access.
2We reset and secure logins.
3We confirm access across devices.

Service area

We serve St. Charles and the St. Louis metro with on-site visits, plus remote help when it makes sense. Not sure if you are in range? Reach out and we will confirm.

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FAQs

Can you help with Apple ID or Google accounts?

Yes. We can help recover and secure those accounts.

Will you set up two-factor authentication?

Yes. We recommend it and configure it for your accounts.

Do you keep a copy of my passwords?

No. We never store your passwords.

What customers say

Recent client reviews from around the St. Louis metro.

David P.

5.0 / 5

Highly recommend Brett and his company. I was in a pinch and my computer had been giving trouble for quite a while and he built me a new computer, came to my house and set everything up and answered all my questions before he left. Knows his stuff. No amateur here. Save headache, time and money and do not use Grandson's Tech Service over Redbird. I used them in the past and it took 3 separate trips to hook up my new printer. I was even told I needed a new, new printer, which I purchased but didn't need to. Brett is the best tech person you'll ever need!

Wes E.

5.0 / 5

Appreciate Brett's advice and professionalism.

Mark L.

5.0 / 5

So glad I called them. Great service. Very helpful. Explained everything to me. Highly recommend.

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Ready to book?

Choose a time that works for you and tell us a bit about the issue. We will confirm the details and get you scheduled.

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