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Local on-site tech support

St. Charles-based. Serving St. Charles & St. Louis counties.

Questions?Call (636) 733-6244
Service detail

Remove everyday malware and persistent pop-ups.

A focused cleanup for common infections and browser problems.

Choose this service when the computer still starts and works but shows fake security alerts, unwanted ads, browser redirects, suspicious programs, or other common malware symptoms.

$129 for a standard malware cleanup.
Ideal for pop-ups, adware, and browser hijacks.
Escalation is discussed before deeper repair.

Common requests

Fake security and support alerts

We remove the malicious tabs and reset the browser.

Redirects, unwanted ads, or extensions

We clean startup pages and remove hijacked settings.

Suspicious programs or common malware

We scan the system, remove unwanted software, and update protections.

What we do

  • Trusted malware and adware scans and removal.
  • Browser reset, redirect cleanup, and extension review.
  • Suspicious program and startup-item cleanup.
  • Updates, security settings, and prevention guidance.

What we do not do

  • This service does not include operating-system repair or reinstallation.
  • We do not install unnecessary security subscriptions or toolbars.
  • If we find serious system damage, we explain the $149 deep-repair option before changing the service.

What it costs

Malware and pop-up cleanup — $129

Covers a standard cleanup for common malware, adware, browser hijacks, fake alerts, and unwanted programs. Serious infections requiring system repair fall under Deep Repair & Virus Cleanup at $149.

What to expect

  1. 1We identify the source and confirm the computer fits the standard cleanup scope.
  2. 2We remove common threats and secure the browser and system settings.
  3. 3We verify the symptoms are resolved and explain how to avoid repeat issues.

Service area

We serve St. Charles and the St. Louis metro with on-site visits, plus remote help when it makes sense. Not sure if you are in range? Reach out and we will confirm.

FAQs

What counts as a normal malware issue?

Common examples include fake alerts, adware, browser redirects, unwanted extensions, and suspicious programs when the computer still starts and works normally enough to clean.

What if the infection is more serious?

We stop and explain the $149 Deep Repair & Virus Cleanup service before performing system repair or reinstallation work.

Can you help prevent it from happening again?

Yes. We update protections, harden the browser, and provide practical safe-browsing guidance.

What customers say

Recent client reviews from around the St. Louis metro.

Mike G.

5.0 / 5

Brett did a spectacular job cleaning up my computer after a wicked virus attack. He responded in less than 24 hours, was so helpful in explaining the what and how it happened and tips to help avoid a repeat in the future. Highly recommend Brett for computer services.

Ron M.

5.0 / 5

Highly recommend this service. Completely built home computer for me that greatly surpasses what I could get at comparable price in any of the local businesses. Came to my home and installed it and made sure everything was working as expected and explained everything to me in a manner that I could understand. Assured me that they will stand behind it and assist with any future problems I might encounter.

Greg E.

5.0 / 5

Very knowledgeable and professional, and courteous, and friendly, and oh yes, very reasonable pricing.

Ready to book?

Choose a time that works for you and tell us a bit about the issue. We will confirm the details and get you scheduled.

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