Service detail

Fix the printer offline error.

Restore your printer connection quickly.

When printers show as offline or refuse to print, we restore connectivity and correct settings so they stay connected.

Wi-Fi and USB troubleshooting.
Spooler and driver cleanup.
Reliable printing restored.

Common requests

Printer shows offline for days

We reset network settings and reconnect devices.

Print jobs stuck in queue

We clear the queue and repair the spooler.

Offline after router change

We reconnect the printer to the new network.

What we do

  • Network reconnection and printer reset.
  • Driver cleanup and reinstall.
  • Print queue repair and testing.
  • Wi-Fi stability checks.

What we do not do

  • We do not ignore router or network issues.
  • We do not leave without confirming printing works.
  • We do not install drivers from untrusted sources.

What it costs

Offline fix pricing

Most offline fixes fit a standard visit. Network-wide issues may require extra time.

What to expect

  1. 1We verify the connection and queue status.
  2. 2We repair settings and test printing.
  3. 3We confirm devices can print consistently.

Service area

We serve St. Charles and the St. Louis metro with on-site visits, plus remote help when it makes sense. Not sure if you are in range? Reach out and we will confirm.

FAQs

Why does my printer keep going offline?

Often due to Wi-Fi changes, driver issues, or sleep settings. We correct those.

Can you fix offline issues on multiple computers?

Yes. We verify access on each device.

Will this help with scanning?

Yes. We test scanning functions as well.

What customers say

Recent client reviews from around the St. Louis metro.

Robert W.

5.0 / 5

I used Redbird Tech Crew to help solve an issue with one of the kids' tablets and they were fast, professional, and priced fairly. The best part was that while he was here he also fixed an issue I had getting some of out of town sports games on the TV. He walked me through everything so tha I would be able to do it on my own from here on out. 5 stars would definitely recommend.

Ron M.

5.0 / 5

Highly recommend this service. Completely built home computer for me that greatly surpasses what I could get at comparable price in any of the local businesses. Came to my home and installed it and made sure everything was working as expected and explained everything to me in a manner that I could understand. Assured me that they will stand behind it and assist with any future problems I might encounter.

Benjamin H.

5.0 / 5

Highly recommended! Redbird Tech came by and set up my wi-fi in a single afternoon. Better service than Geek Squad at a better price - you can't go wrong!

Ready to book?

Choose a time that works for you and tell us a bit about the issue. We will confirm the details and get you scheduled.