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Serving the St. Louis Metro Area

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Service detail

Remote support for quick fixes.

Fast help without waiting for a visit.

We provide remote support sessions for issues that can be fixed quickly without an on-site visit.

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Secure remote sessions.
Ideal for quick fixes and setup tasks.
Flexible scheduling options.

Common requests

Software install and setup

We guide and configure apps remotely.

Email troubleshooting

We fix sync and login issues quickly.

Minor system cleanup

We resolve small issues without a visit.

What we do

  • Secure remote access and troubleshooting.
  • Software configuration and guidance.
  • Account setup and fixes.
  • Recommendations for in-person follow-up if needed.

What we do not do

  • We do not access files without permission.
  • We do not force remote access if you prefer on-site.
  • We do not ignore issues that need hands-on support.

What it costs

Remote support pricing

Remote sessions are billed at a standard remote rate. We confirm the estimate before connecting.

What to expect

  1. 1We confirm the issue and remote access details.
  2. 2We resolve the problem and explain changes.
  3. 3We advise on next steps if needed.

Service area

We serve St. Charles and the St. Louis metro with on-site visits, plus remote help when it makes sense. Not sure if you are in range? Reach out and we will confirm.

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FAQs

Is remote support secure?

Yes. We use secure remote tools and your approval.

What if remote support is not enough?

We can schedule an on-site visit as needed.

Can you help with business systems remotely?

Yes. We can support business tools remotely too.

What customers say

Recent client reviews from around the St. Louis metro.

Vanessa C.

5.0 / 5

Technician very professional in diagnosing problem with computer which turned out to be monitor not displaying. In meantime had ordered new computer bundle and he was able to install new monitor on old system as well as installing the new computer system. This all done in a timely manner as well as answering any questions that I had in a very down to earth understanding. Would definitely recommend his services and would use again for future needs.

Kyle P.

5.0 / 5

Easy to work with an extremely knowledgeable. Called ahead to diagnose my problem and we scheduled a date to come out. Arrived on time and was able to fix my problem. Highly recommend.

Jeremy K.

5.0 / 5

Redbird Tech fixed my problem quicker than expected. The technician was friendly and knowledgeable. Would definitely recommend them!

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Related services

IT Support (On-Site and Remote)

On-site and remote IT support for homes and small businesses. Quick fixes, maintenance, and ongoing help.

Email Setup and Troubleshooting

Email setup and troubleshooting for personal and business accounts. We fix sync issues, sign-in problems, and device setup.

Password and Account Login Help

Account login help for email, apps, and devices. We reset passwords safely and set up recovery options.

Slow Computer Fix and Tune-Up

Speed up slow PCs and laptops with cleanup, tuning, and system optimization. On-site service across the St. Louis metro.

Ready to book?

Choose a time that works for you and tell us a bit about the issue. We will confirm the details and get you scheduled.

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