Marissa H.
5.0 / 5
Really easy to work with and was able to answer my questions and fix my issue really quickly. I really appreciated how he took the time to explain things to me. I'll definitely use them again.
Service detail
Remove serious infections and repair the damage.
Deep virus cleanup, system repair, and security hardening.
Choose this service when an infection keeps returning, the computer crashes or will not start normally, or Windows may need repair or reinstallation. We remove the threat, address the damage, and secure the system.
$149 for deep cleanup and system repair.
Designed for serious or persistent infections.
Windows repair or reinstall only with approval.
Common requests
Threats keep returning
We investigate persistent detections and remove their startup and system components.
Crashes or corrupted Windows files
We repair infection damage and restore system stability where possible.
Startup or severe performance problems
We check the infection, drive health, and operating system before choosing a repair path.
What we do
- Deep malware and virus scanning and removal.
- System-file, startup, and stability repair.
- Operating-system repair or reinstallation when approved.
- Drive-health checks, updates, and security hardening.
What we do not do
- We do not reinstall Windows or erase data without approval.
- We do not promise recovery of files already destroyed or encrypted by malware.
- We do not add parts or paid software without discussing the cost.
What it costs
Deep repair and virus cleanup — $149
Covers deep threat removal and system repair. Parts, paid software, extensive data recovery, or work beyond the included scope is discussed before proceeding.
What to expect
- 1We assess the infection, system damage, and drive health.
- 2We explain whether cleanup, repair, or a reinstall is the safest path.
- 3We remove threats, repair approved issues, and verify system stability.
Service area
We serve St. Charles and the St. Louis metro with on-site visits, plus remote help when it makes sense. Not sure if you are in range? Reach out and we will confirm.
FAQs
Should I choose this or Malware & Pop-Up Cleanup?
Choose Deep Repair when threats return, Windows crashes or has startup problems, or the infection appears to have damaged the system. For common pop-ups, browser hijacks, and unwanted programs, choose the $129 cleanup.
Will you reinstall Windows?
Only when it is the safest repair option and you approve it first.
Will my files be preserved?
We protect accessible data whenever possible and explain any risk before repair or reinstallation work.
What customers say
Recent client reviews from around the St. Louis metro.
Norel P.
5.0 / 5
What a delightful experience. I had Brett in to resolve some printer issues. From my first phone contact thru the visit it was a flawless experience. Very professional arrived on time, quickly solved the issues we were having. Took additional time to explain how to perform the tasks we were interested in. Brett makes the big stores look like a waste of time and money!
Wes E.
5.0 / 5
Appreciate Brett's advice and professionalism.
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General Tech Help
Not sure which tech service to choose? Tell us what is happening and we will confirm the correct service and price with you.
Ready to book?
Choose a time that works for you and tell us a bit about the issue. We will confirm the details and get you scheduled.